
At LMSPA, we work hard to provide
individuals and businesses the same level of service
that large law firms provide to their largest clients,
but at rates that are reasonable. We know you want
an attorney you can talk to, so personal service
is a hallmark of our practice. What does this mean?
It means that we try to return every client phone
call or email promptly, preferably in the same day
we receive it. Of course, this is not always possible,
but we do our best to be responsive to your needs.
INITIAL CONSULTATION
Your initial
consultation is free. We encourage prospective clients
to “comparison shop” in
order to obtain second opinions or to compare our
fees and services with those of other attorneys.
STANDARD LETTER OF ENGAGEMENT
We
use a standard form of engagement letter. However,
each engagement requires a determination of the need
for a retainer, discussion of expected costs and,
in some cases, negotiation of rates. We typically
ask for retainers when working with new clients that
were not referred to us from a standard referral
source, in matters where we are acting as local counsel,
in litigation where there will be substantial up-front
costs, and in other cases where we want a commitment
from our client as to the matter engaged.
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